Drummond Golf Woolloongabba

Today i went and visited this store to get a putter. Before arriving i called to ask a few questions and spoke with Steven. He was super professional and helpful. When i arrived he rememeber everything from our conversation including my name and absolutely went out of his way to ensure i got the best putter for my needs. I cannot thank him enough for his help.

Tony, Justin, Pete and the entire team DG Woolloongabba offer exemplary service. Their expertise was second to none when club fitting, from customising not only the best shaft length, lie angle, stiffness, weight and grip for my swing, but even down to the perfect ball and wedge grind to use for my home club. They gained me 15-20m distance with a much narrowed shot dispersion in the process. What topped the experience off was that I have left the store after my purchase with a great sense of value for money.

Had a really good experience with this store. Lochey understood what I was looking for in a set of irons. I walked in there thinking a certain set would be best suited for me, however after Lochey’s advice his recommendation was way better than the clubs I thought were good for me. Very professional and worth driving the extra distance to this store as opposed to a closer Drummond store near me.

Sensational service. I went in on a Sunday and it was busy. I was there to buy a new set of clubs, I’m far from good but wanted to get more serious. I had seen a set on the website and went in to purchase. However, what i looked at and what i needed were 2 different things. (I`m over 6 foot) Although he was busy, Justin took the time to explain why another set would be better, helped with a suitable putter that suits my style and set me up well. Justin explained everything well and gave tips to suit me. After a visit to the range to try the new clubs, I can say money well spent. Thanks.

Have had difficulty in other Drummond Golf stores, where staff "ignore me" as I am a female. Unfortunately, this was no different. Walked into the store, and shortly after 2 others (both male) entered the store. The staff member greeted the men and did not acknowledge my presence. Okay, they were picking up clubs they had organised earlier, so the staff member must know who they are. Picked up two pairs of gloves from the shelf, and decided to browse the store as the staff member was still busy organising the new irons for the customer. However as I am looking at carts, the staff member walks past me to (I presume) hang out where the golf simulators are as there is a customer there (who is already being tended to). I'm ready to purchase, I'm at the counter. There is no bell. But then again, the staff member should have at least seen me, to the best of my knowledge I'm not invisible. I did not feel comfortable approaching them, maybe they wouldn't have seen me anyways. I returned the gloves to the shelf, and have since purchased the gloves at a different store. Ladies, I would recommend Golf World in Woolloongabba, have always received top notch service there. This also reminds me to leave a negative review for the other Drummond Golf store I was ignored at. Thanks! Note: attached a photo of the outside, proof I visited in case no one saw me 😅